Refund & Return Policy

We accept returns within 7 days of delivery on unworn, unused juttis in their original packaging. Items must be free of signs of wear, dirt or chipping to be eligible.

Contact us through our Contact page with your order id and the reason. Our team will confirm eligibility and arrange the pickup or give you instructions to ship the item back.

For eligible returns, we refund the product amount. Original shipping charges, if any, are non-refundable unless the item arrived defective or incorrect. For Cash on Delivery orders, we contact you to arrange the refund and complete it within 5-7 working days of confirming your return.

If you receive a damaged, incorrect or visibly defective item, contact us within 48 hours of delivery with a photo and your order id, and we will replace it or refund you at no cost.

Worn, altered, personalised or made-to-order items, and items returned after the 7-day window, are not eligible for return unless they arrived defective.

Where stock allows, you may request an exchange for a different size instead of a refund, subject to the same eligibility criteria.

You may cancel a Cash on Delivery order before it is shipped by contacting us. Once shipped, the return process above applies.